For general inquiries :
T. +62 (021) 3983 5295 (home demo is available via appointment)
E. sales@higienis.com
T. +62 (021) 3983 5295 (home demo is available via appointment)
E. sales@higienis.com
Technical Difficulties
Before calling our customer service, run through the following
check list:
Before calling our customer service, run through the following
check list:
1. | Is there a working electricity supply to the steam cleaner? Check with another electrical appliance. |
2. | Is the steam generator mains ON/OFF switched ON? |
3. | Is the ready light on and the buzzer sounding? |
4. | Is the no water light on when the tank runs out of water? |
5. | Is the pressure gauge in the orange zone when the “ready light” is on? |
6. | Is the flexible hose correctly connected? |
7. | Are the extension tubes/accessories correctly connected? |
FAQ